Liking photos on Instagram can’t be a profession, right? Well Community Managers build audiences for brands one interaction at a time. They help customers with their problems, and nurture fandom one interaction at a time.
Just saw a man with a Mike Tyson face tattoo so this weekend is pretty much the best already.
— Danielle O’Hanley (@dohanley) April 19, 2014
Danielle O’Hanley is Social Marketing Coordinator at Bell Media. She writes about how making a difference for one follower can cause a chain reaction and get new followers involved.
Building an engaged community often involves a lot of chatting with your followers, finding cool trivia to post, and rewarding your fans. Sometimes, that means going the extra mile to surprise them.
— Jonathan Standring (@SWOLGAMER) February 3, 2014
Community Management Conference CM1 is May 22, 2014 in Toronto.